SHIPPING Policies

SHIPPING & RETURNS

Here at Suppzkart we take pride in making sure that each and every customer has a positive experience. You can order with confidence and peace of mind knowing that your money will never be wasted on a product that is sub-par. If you feel that the results of your supplements are insufficient, please contact us and we will make sure that the situation is remedied quickly and fairly.

SHIPPING POLICY

We ship Monday through Saturday. All orders are shipped IPO, FedEx, DHL, DTDC etc. Once you have the tracking number please allow time for it to enter the carrier’s system and update. We strive to uphold the highest levels of quality customer service. It is our ultimate goal at Suppzkart is to create life-long customers and we will do everything in our power to ensure that your experience with us is one that makes you want to shop with us again and again. 

ORDER PROCESSING

Our standard order processing time is 1 to 2 business days for all items that are in stock. Most orders that clear payment authorization and are placed before 6.00pm India Standard Time (IST) will be processed the same day. Processing times are not calculated into the estimated delivery times. Orders are not processed on weekends or INDIAN holidays. Extra time may be required for larger orders, international orders, and orders requiring additional customer information.

RETURNS/REFUND

We will accept returns if it is due to damage that is our fault or manufacturer defects within 30 days of original purchase.

If you are missing an item or the item that you receive is damaged, then please contact us, Once we verify the legitimacy of the claim, we will send the missing item/replacement free of any shipping costs, to you, All orders are documented and are photographed prior to shipping to avoid any fraudulent claims. The same must be notified to us within 3 days of receipt of shipment.

If a refund is deemed necessary, then we will manually refund your transaction for the appropriate amount for the returned items. Chargebacks will not be taken lightly and will subject the client to being put on the no-sell list. Refunds will only be issued after the items have been returned to us. However, we urge you to contact us first with any concerns as most issues can be resolved very easily.

All items are shipped safely and in a manner that ensures safe arrival. If for any reason this is not the case, then please email us and we will work with you. Each case is handled individually.